ABOUT 2-1-1 BIG BEND

who we are

Just as you would call 9-1-1 for emergencies, you can call 2-1-1 for human service information and assistance. We are available 24 hours a day to listen and provide emotional support, crisis counseling, suicide prevention, and information & referrals. You do not have to be in crisis to call, there is no eligibility criteria, and our services are free.  They help you navigate through the maze of community services in a nonjudgmental manner.  Because life is 24/7, so are we!

Agency Mission
To provide assessment, emotional support, crisis assistance, education, training and referrals with accurate, up-to-date resource info.

Agency Vision
To serve as the preferred 24/7 gateway to community services and support with a commitment to excellence.

Core Values and Principles
- Resource information about community services is accurate and comprehensive
- Interactions with those we serve are confidential
- People may access our services anonymously
- Services are provided in a nonjudgmental, unbiased manner with respect to cultural differences
- Services are available and accessible to persons with sensory impairments or language barriers
- Services will respect each person's right to self-determination
- Services will promote and facilitate each person's self-reliance
- Necessary assistance is provided in life-threatening or other crises
- Staff is well trained and competent to perform their duties based on nationally recognized professional standards
- Collaboration is essential within the context of our mission and is fundamental to achieving our goals in the community, state and nation

Non-Discrimination Statement
It is the policy of 2-1-1 Big Bend to provide non-discrimination practices and services. All agency services will be provided without regard to age, race, creed, religion, color, gender, sexual preference, national origin, disability, veteran status or marital status. No customer of agency services will be subjected to discrimination. The President is charged with the responsibility of ensuring the Agency's compliance with this policy.

Board of directors |
fiscal year 2019-20

Executive Committee

Photo of Josh DeSha


Josh DeSha
Chair
Hancock Whitney Bank

Photo of Justin Sharpe


Justin Sharpe
Chair-Elect
Tallahassee Memorial Hospital

Photo of Brian Manuel


Brian Manuel
Vice Chair
Carr, Riggs & Ingram, LLC

Photo of Julia Cunningham


Julia Cunningham
Treasurer
FSU Business Administration

Photo of Holly Hohmeister


Holly Hohmeister
Secretary
Former 2-1-1 Big Bend Crisis Counselor

Photo of Erika Branchcomb


Erika Branchcomb
Marketing Chair
Florida League of Cities

Photo of Katrina Boone


Katrina Boone
Program Chair
FSU College of Social Work

Directors-at-Large

Photo of Ahmad Daraldik


Ahmad Daraldik
FSU Student

Photo of Harbria Gardner


Elizabeth Ekk
Real Estate Broker

Photo of Harbria Gardner


Harbria Gardner
Florida A&M Student

Photo of Wil SaintCharles


Wil SaintCharles
Citizens Property Insurance Corp.

Photo of Lynn Sanders


Lynn Sanders
Volunteer Representative

Photo of Lynn Sanders


Heather Neail Smith
Consultant

Leadership Staff

Photo of Randy Nicklaus


Randy Nicklaus
President

Photo of Tori Bell


Tori Bell
Director of Management

Photo of Carrie Tyree


Carrie Tyree
Director of Hotline Programs

Photo of Jim Christie


Jim Christie
Director of Information Programs

Photo of Chris Turner


Chris Turner
Director of Development and Communications

JOb Openings

In addition to the work of our many dedicated volunteers, 2-1-1 Big Bend relies on the efforts of a number of full-time and part-time paid staff members.

There are no positions available at this time. Please keep checking our website.

Employment application Download

Community Training &
Speakers Bureau

2-1-1 Big Bend has a Community Training and Speakers Bureau program available for organizations of all sizes that want to increase the professionalism and knowledge of their teams. Brief presentations on suicide prevention, agency services, or hotline volunteer opportunities are typically available at no charge. For more in-depth or custom trainings there is a nominal fee. (a fraction of the speaker fees charged by other regional or national presenters)

Want to learn more? Contact:

Paulina Lewis
Outreach and Education Coordinator
(850) 617-6303

Inclusion & exclusion
criteria policy

The purposes of the 2-1-1 Big Bend Community Resource Database is to catalog community services, maintain accurate community information, provide information to the public at large, and link people with needed services.

View document

ANNUAL REPORTS

The reports on this page are available in PDF format, which requires the free Adobe Acrobat Reader software.

View the FY 2017-18 Annual Report

affiliations

2-1-1 Big Bend partners with the following organizations: