testimonials

2-1-1 Big Bend Callers

Stories

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Testimonials


"I love 2-1-1 Big Bend because a call to them helped me save a life - that of a friend who had been in a drug and alcohol-induced stupor for days and was dying. 2-1-1 didn't just answer .... they stayed on the line with me until an ambulance and law enforcement officers arrived. I will be forever grateful!"

- Bonnie


"I called 2-1-1 looking for mental health resources in the area that would accommodate those without insurance. Thanks to the counselor's referrals, I found a therapist that is accessible and fits my needs. I don’t think I would have actually followed through with my search if she hadn’t made sure I found what I needed when I called. The follow-up call from 2-1-1’s Mental Health Navigator not only showed that they cared to make sure I found the right resources for me, but held me accountable in a way to commit to my pursuit of bettering my mental health."

- Sarah


"I love 2-1-1 Big Bend because they were there to refer my young adults aging out of foster care, so they could find needed community connections."

- Tammy

2-1-1 Big Bend Volunteers

Stories
Testimonials



“This agency provided me with the opportunity to cultivate my basic counseling and communication skills, and it allowed me to figure out what kind of therapist I wanted to be for my clients in the future. The hands-on experience has given me so much confidence.”

- Katie W.
Former Volunteer Counselor


“I volunteered for a few years in the mid to late 80’s, back when it was TCRS. The training and experiences I received have proved invaluable through the years. I still use elements I learned in my personal and professional life, particularly with regards to relationship building and problem resolution.”

- Bret O.
Former Volunteer Counselor, Trainer, On-Call Supervisor


“The skills I gained have allowed me to become a better listener, friend, counselor, leader, and supervisor in every area of my life. They also provided a solid foundation for my training as a therapist. I recommend this training to anyone  interested in entering the helping professions, as well as those who simply wish to improve their communication skills.”

- Mary Anne
Mental Health Counselor



“This agency provided me with the opportunity to cultivate my basic counseling and communication skills, and it allowed me to figure out what kind of therapist I wanted to be for my clients in the future. The hands-on experience has given me so much confidence.”

-    Katie W.
Former Volunteer Counselor


“I volunteered for 2-1-1 Big Bend for a few years in the mid to late 80’s, back when it was TCRS. The training and experiences I received have proved invaluable through the years. I still use elements I learned from that in my personal and professional life, particularly with regards to relationship building and problem resolution.”

-    Bret O.
Former Volunteer Counselor, Trainer, On-Call Supervisor



“As a new Social Worker, I found that the training took all of the schooling that I had and allowed for me to put that into practice. I learned invaluable communication skills that I continue to utilize today with my profession.”

-    Melissa W.
Former Volunteer Counselor



“This agency provided me with the opportunity to cultivate my basic counseling and communication skills, and it allowed me to figure out what kind of therapist I wanted to be for my clients in the future. The hands-on experience has given me so much confidence.”

-    Katie W.
Former Volunteer Counselor


“I volunteered for 2-1-1 Big Bend for a few years in the mid to late 80’s, back when it was TCRS. The training and experiences I received have proved invaluable through the years. I still use elements I learned from that in my personal and professional life, particularly with regards to relationship building and problem resolution.”

-    Bret O.
Former Volunteer Counselor, Trainer, On-Call Supervisor



“As a new Social Worker, I found that the training took all of the schooling that I had and allowed for me to put that into practice. I learned invaluable communication skills that I continue to utilize today with my profession.”

-    Melissa W.
Former Volunteer Counselor



"2-1-1 Big Bend helped me discover what it really means to listen... to refrain from giving advice or feeling compelled to solve another's problems. It has made all the difference in my relationships at home, at work, and in the community."

- Michael
Environmental Engineer


"2-1-1 helped prepare me for my job at a behavioral healthcare center more than my four years as a psychology student.  It was a great experience that has taught me how to truly listen and help people help themselves."

- Karen
Mental Health Associate



"As a new Social Worker, I found that the training took all of the schooling that I had and allowed for me to put that into practice. I learned invaluable communication skills that I continue to utilize today with my profession."

-    Melissa W.
Former Volunteer Counselor


"I still recall the very first time I heard a caller get the pills that she had planned to use to kill herself and flush them down the toilet. Nothing can top the experience of knowing that the three hours I volunteered that week may have saved someone's life.

- Carey
Former Volunteer Counselor


"2-1-1 granted me the confidence I need to provide guidance to the people in our community who need it. I now attend law school in hopes to provide further guidance and instruction to people deprived of their rights. Without 2-1-1 I would not have the training & ability to truly understand the needs of our community."

- Margo L.
Former Volunteer



"2-1-1 Big Bend helped prepare me for my career as a therapist more than any class I have taken. The opportunity to learn to communicate and connect with others provided a foundation for my skill set that I use every day in my profession!"

- Tee B.
Former Volunteer

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