|
|
The
Family Health Line is a statewide toll-free hotline funded by the
Florida Department of Health. The goal of the hotline is to improve
the health status of Florida's pregnant women, infants, and toddlers
by:
- assisting pregnant women in accessing prenatal
care when they have not been able to do so
- helping women find substance abuse treatment
during pregnancy
- providing callers with information on helpful
community resources
- encouraging healthy lifestyles, including smoking
cessation and alcohol and drug avoidance
- answering basic questions and providing literature
on pregnancy, breastfeeding, childbirth education, drug use, and
other pregnancy-related concerns
- providing basic information on infant and toddler
health, as well as a variety of parenting concerns
- providing referrals for infant/toddler medical
care and other resources
- providing information and referrals for family
planning (birth control)
- offering supportive, confidential counseling
- providing linkages with and referrals to private,
public, and voluntary health promotion groups
The majority of calls are from pregnant women
or their partners. Other calls come from friends and relatives of
pregnant women. All calls are confidential and are answered by trained
counselors who are available:
8 AM to 11 PM, Monday thru Friday
10:30 AM to 6:30 PM, weekends
(closed on state holidays)
1-800-451-2229 (From within Florida only)
Counselors provide referrals to health professionals
and other local resources. All callers are encouraged to call the
hotline again if they do not receive help from the referral resources.
Counselors provide follow-up, as needed, to ensure that callers are
able to access vital services.
Bilingual counselors or translator services are available to callers
speaking languages other than English. |
|