ABOUT 2-1-1 BIG BEND

who we are

Just as you would call 9-1-1 for emergencies, you can call 2-1-1 for human service information and assistance. We are available 24 hours a day to listen and provide emotional support, crisis counseling, suicide prevention, and information & referrals. You do not have to be in crisis to call, there is no eligibility criteria, and our services are free.  They help you navigate through the maze of community services in a nonjudgmental manner.  Because life is 24/7, so are we!

Agency Mission
To provide assessment, emotional support, crisis assistance, education, training and referrals with accurate, up-to-date resource info.

Agency Vision
To serve as the preferred 24/7 gateway to community services and support with a commitment to excellence.

Core Values and Principles
- Resource information about community services is accurate and comprehensive
- Interactions with those we serve are confidential
- People may access our services anonymously
- Services are provided in a nonjudgmental, unbiased manner with respect to cultural differences
- Services are available and accessible to persons with sensory impairments or language barriers
- Services will respect each person's right to self-determination
- Services will promote and facilitate each person's self-reliance
- Necessary assistance is provided in life-threatening or other crises
- Staff is well trained and competent to perform their duties based on nationally recognized professional standards
- Collaboration is essential within the context of our mission and is fundamental to achieving our goals in the community, state and nation

Non-Discrimination Statement
It is the policy of 2-1-1 Big Bend to provide non-discrimination practices and services. All agency services will be provided without regard to age, race, creed, religion, color, gender, sexual preference, national origin, disability, veteran status or marital status. No customer of agency services will be subjected to discrimination. The President is charged with the responsibility of ensuring the Agency's compliance with this policy.

Board of directors |
fiscal year 2018-19

Executive Committee

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Josh DeSha
Chair
Hancock Whitney

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Justin Sharpe
Vice Chair
Tallahassee Memorial Hospital

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Julia Cunningham
Treasurer
FSU Business Administration

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Travis Keels
Secretary
Keels Communications

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Jason Fuqua
Planning & Resource Chair
Inspired Technologies

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Dana Brooks
Marketing Chair
Fasig | Brooks

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Katrina Boone
Program Chair
FSU College of Social Work

Directors-at-Large

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Ahmad Daraldik
FSU Student

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William Davis
Centennial Bank

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Harbria Gardner
Florida A&M Student

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Holly Hohmeister


Brian Manuel
Carr, Riggs & Ingram, LLC


Quincee Messersmith
FSM Associates

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Wil Saint Charles
Citizens Property Insurance Corp.

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Rachel Scarboro
Volunteer Representative

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Iynkary Warren
YLT Representative

Leadership Staff

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Randy Nicklaus
President

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Tori Bell
Director of Management

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Carrie Tyree
Director of Hotline Programs

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Jim Christie
Director of Information Programs

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Stacy Robinson
Director of Development and Communications

JOb Openings

In addition to the work of our many dedicated volunteers, 2-1-1 Big Bend relies on the efforts of a number of full-time and part-time paid staff members.

There are no openings at this time.

Employment application Download

Community Training &
Speakers Bureau

2-1-1 Big Bend has a Community Training and Speakers Bureau program available for organizations of all sizes that want to increase the professionalism and knowledge of their teams. Brief presentations on suicide prevention, agency services, or hotline volunteer opportunities are typically available at no charge. For more in-depth or custom trainings there is a nominal fee. (a fraction of the speaker fees charged by other regional or national presenters)

Want to learn more? Contact:

Paulina Lewis
Outreach and Education Coordinator
(850) 617-6303

Inclusion & exclusion
criteria policy

The purposes of the 2-1-1 Big Bend Community Resource Database is to catalog community services, maintain accurate community information, provide information to the public at large, and link people with needed services.

View document

ANNUAL REPORTS

The reports on this page are available in PDF format, which requires the free Adobe Acrobat Reader software.

View the FY 2016-17 Annual Report

affiliations

2-1-1 Big Bend partners with the following organizations: