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FLOW Service Information Form
Please complete and submit below
The information will be emailed to FLOW.

Agency Name:
Agency Representative:
 
Are there existing agreements between the
2-1-1 center and wireless companies:
 YesNo
If yes, how many companies:
List existing agreements with wireless companies regarding cell phone coverage and the specific geographic service area to be excluded from FLOW
Wireless Company Name:
Company Contact Information:
Areas of Coverage:
If needed, specify additional wireless companies at the bottom of the form.
 
Provide criteria for taking FLOW calls...
Hours of Operation:
Alternative Sites:
Current call volume:
Anticipated Call Volume with FLOW:
Degree of Expected Change:
Additional Volume and Language Capacity:
Specify Geographic Areas and Locations Which are Served (List Counties):
Plans for Expansion:
Reviewed City/Town Name for These Locations?
Emergency Plan/Agreements:
Back-up/Alternative Numbers:
Technical Spokesperson to Work Directly with the FLAIRS Representative:
Certification Status as a
2-1-1 Network Center:
Local Number to Forward FLOW Toll-Free Number:
Details of Telephone Service Including Number of Truck Lines, Type of System (Analog, Digital, T1, PRI, VOIP):
Proposed Strategy if FLOW Calls Receive a Busy Signal from your Site (Alternative Location):
Has a Recent Traffic Report (Including Number of Busy Signals, etc.) been conducted?
If yes, please specify the results:
Capacity for Taking Spanish and Creole Calls:
Capacity for Taking Non-Designated Calls:
Area Code of Cities Served:
 
List additional existing agreements with wireless companies regarding cell phone coverage and the specific geographic service area to be excluded from FLOW
Wireless Company Name:
Company Contact Information:
Areas of Coverage:
 
Wireless Company Name:
Company Contact Information:
Areas of Coverage:
 
Wireless Company Name:
Company Contact Information:
Areas of Coverage:
 
Wireless Company Name:
Company Contact Information:
Areas of Coverage:
 
Wireless Company Name:
Company Contact Information:
Areas of Coverage:
 

  
 
If you need more information or have any questions,
please contact the FLOW Project Director  at (850) 617-6310.

 
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